- No products in the cart.
Shipping Policy Shipping Policy
Shipping Policy Shipping Policy
At Relaxed Desk, we work with multiple fulfillment partners and warehouses to deliver our products. Processing and delivery times may vary depending on the product, fulfillment location, destination, and carrier.
Order Processing
Orders are generally processed within 1–5 business days.
Processing includes preparing the order for shipment and transferring it to the appropriate carrier. Processing times may be longer during holidays, periods of high order volume, or other exceptional circumstances.
Business days do not include weekends or holidays.
Estimated Delivery Times
After processing, U.S. orders generally arrive within 3–20 business days.
Some products fulfilled from U.S. warehouses may arrive sooner, while products fulfilled from international locations may require additional transit time.
Delivery estimates are not guaranteed. Carrier delays, weather, customs processing, holidays, and other circumstances outside our control may affect delivery.
Multiple Packages
If your order contains multiple products, the items may be fulfilled from different locations.
As a result, your order may arrive in more than one package and on different days. You will not be charged additional shipping solely because an order is divided into multiple shipments.
Tracking Your Order
Tracking information will be provided when available after your order has shipped.
Please allow time for the carrier to activate and update tracking information after a shipping label or tracking number has been created.
Delayed or Missing Shipments
If your tracking information has not updated for an extended period or your order has not arrived within the expected delivery period, please contact us at info@relaxeddesk.com with your order number.
We will review the shipment and work with our fulfillment and shipping partners to determine the appropriate next steps.
Depending on the circumstances, a verified lost shipment may qualify for a replacement, reshipment, or refund.
Packages Marked Delivered
If tracking shows that your package was delivered but you cannot locate it, please check around your delivery location and with household members, neighbors, building management, or the carrier when appropriate.
If you are still unable to locate the package, contact us at info@relaxeddesk.com so we can review the situation.
Additional documentation from the carrier may be required when tracking confirms delivery.
Shipping Addresses
Customers are responsible for providing complete and accurate shipping information at checkout.
Please contact us as soon as possible if you discover an error in your shipping address. Once an order has been processed or shipped, we may not be able to change the delivery address.
Relaxed Desk cannot guarantee a replacement or refund when an order cannot be delivered because incorrect or incomplete shipping information was provided at checkout.
International Orders
Availability and delivery times for international orders vary by product and destination.
International customers may be responsible for customs duties, import taxes, or other fees imposed by their country or local authorities. These charges, when applicable, are the responsibility of the customer unless otherwise stated at checkout.
Customs processing may also extend delivery times.
Contact Us
For questions about shipping, tracking, or delivery, please contact:
Please include your order number so we can review your shipment and provide the appropriate assistance.
At Relaxed Desk, we work with multiple fulfillment partners and warehouses to deliver our products. Processing and delivery times may vary depending on the product, fulfillment location, destination, and carrier.
Order Processing
Orders are generally processed within 1–5 business days.
Processing includes preparing the order for shipment and transferring it to the appropriate carrier. Processing times may be longer during holidays, periods of high order volume, or other exceptional circumstances.
Business days do not include weekends or holidays.
Estimated Delivery Times
After processing, U.S. orders generally arrive within 3–20 business days.
Some products fulfilled from U.S. warehouses may arrive sooner, while products fulfilled from international locations may require additional transit time.
Delivery estimates are not guaranteed. Carrier delays, weather, customs processing, holidays, and other circumstances outside our control may affect delivery.
Multiple Packages
If your order contains multiple products, the items may be fulfilled from different locations.
As a result, your order may arrive in more than one package and on different days. You will not be charged additional shipping solely because an order is divided into multiple shipments.
Tracking Your Order
Tracking information will be provided when available after your order has shipped.
Please allow time for the carrier to activate and update tracking information after a shipping label or tracking number has been created.
Delayed or Missing Shipments
If your tracking information has not updated for an extended period or your order has not arrived within the expected delivery period, please contact us at info@relaxeddesk.com with your order number.
We will review the shipment and work with our fulfillment and shipping partners to determine the appropriate next steps.
Depending on the circumstances, a verified lost shipment may qualify for a replacement, reshipment, or refund.
Packages Marked Delivered
If tracking shows that your package was delivered but you cannot locate it, please check around your delivery location and with household members, neighbors, building management, or the carrier when appropriate.
If you are still unable to locate the package, contact us at info@relaxeddesk.com so we can review the situation.
Additional documentation from the carrier may be required when tracking confirms delivery.
Shipping Addresses
Customers are responsible for providing complete and accurate shipping information at checkout.
Please contact us as soon as possible if you discover an error in your shipping address. Once an order has been processed or shipped, we may not be able to change the delivery address.
Relaxed Desk cannot guarantee a replacement or refund when an order cannot be delivered because incorrect or incomplete shipping information was provided at checkout.
International Orders
Availability and delivery times for international orders vary by product and destination.
International customers may be responsible for customs duties, import taxes, or other fees imposed by their country or local authorities. These charges, when applicable, are the responsibility of the customer unless otherwise stated at checkout.
Customs processing may also extend delivery times.
Contact Us
For questions about shipping, tracking, or delivery, please contact:
Please include your order number so we can review your shipment and provide the appropriate assistance.